Voice Interface Business Engine
The future has no keyboards – Step into the future of effortless customer interactions with our AI-powered voice bot. No more typing, just speak to manage bookings, navigate systems, or perform transactions effortlessly across any platform and industry. Experience the convenience like never before!
Natural Language Conversations
Not just another automated system. VIBE engages users in natural, flowing conversations, making interactions feel personalized and genuine. Whether it’s booking a service, obtaining information, or completing transactions, VIBE ensures seamless and intuitive interactions for your customers.
24/7 Support
No more time constraints! Our Voice Bot is ready to assist your users anytime, day or night. It’s not just to answer generic questions; it handles customer inquiries from beginning to end. Enhance customer satisfaction by providing support and information whenever it’s needed.
How it works
Incoming Customer Call
Customers simply place a call to your phone number and are automatically connected to VIBE.
Natural Language Conversations
VIBE comprehends the customer’s request—be it booking a service, seeking information, or conducting a transaction—and responds through natural language processing.
Interpretation
VIBE interprets the request accurately, ensuring precise details and carrying out the inquiry from start to finish.
Confirmation
Once the request is processed, customers receive instant confirmation, providing peace of mind and assurance.
Centralized AI
A true omnichannel experience. The AI evolves through every customer interaction, absorbing organizational specific knowledge, and provides a unified platform for managing all communication across channels. Customizable and self-learning, it ensures a tailored and consistent customer experience.
Nexcom API Wizard
Seamless integration with your organizational systems is just a wizard away. Simplify communication with other CRM and ERP systems, ensuring a cohesive and integrated customer support experience.
Minimize disruption and maximize efficiency.
After researching voice solutions, we are happy that Nexcom can offer a solution that is continuously updated and keeps up with current technology. With Nexcom, we have chosen a partner with an exceptionally strong track record in delivering CX solutions that offer benefits to both companies and their customers.
Mikael Stuhaug, CTO
Moove Group – Dantaxi
Engaging and Intuitive Interactions
VIBE is powered by Nexcom AI, where each call contributes to training and improving its customer-specific AI model to meet your unique business needs!
Get with the VIBE
Save Processing Time
Free up valuable resources with instant and accurate responses. AI-powered automation, that reduces manual effort and increases productivity.
Scale as needed
Tailor the Voice Bot to fit your unique needs. Whether you’re a small business or a large enterprise, our solution is scalable to grow with you, adapting to the changing demands of your business.
Improve Resolution Time
Round-the-clock customer support, ensuring that all inquiries are addressed promptly with automation and AI generated responses.
Customize
Benefit from an AI model that learns and evolves with every interaction, ensuring even smarter personalized interactions over time.
