The Future of CX is here!
CX automation through generative AI
Personalized interactions, efficient operations, and seamless customer experiences are now within reach. Anticipate customer needs, offer proactive assistance, and elevate your CX to new heights.
Nexcom by the numbers
84%
Accurate at matching human Quality Assurance employees.
108,205
Cases processed for clients.
354,105,102
The number of parameters we use to model data.
Our Customers
Take a look at our products
Our products are carefully developed to add even more intelligence and efficiency to your customer service operations. Enable your customer service team to make data-driven decisions and offer customers a better service.
RevealCX Boost
The brain at the center of your CX team, RevealCX Boost will enhance the benefits of RevealCX with AI capabilities. Using voice-transcription technology and machine learning to analyze every single customer touchpoint. It enables end-to-end customer journey measurements and cross-channel analysis to highlight areas to improve for better customer experience.
RevealCX
RevealCX is our quality monitoring platform to improve customer interactions and experiences using intelligent data management and analysis.
CX-G
CX-G is a generative AI workflow automation solution that will transform your customer service operations.
CX-G actively engages with customers, generates tailored responses and effortlessly carries out the workload from beginning to end, ensuring an unparalleled customer experience like never before.
Let us show you how we can help
North America
1115 Broadway, 12th floor
NY 10010
New York, USA
nexcom@nexcomglobal.com
Europe
Toldbodgade 59B
1253 Copenhagen
Denmark
Phone: +45 4576 4820
nexcom@nexcomglobal.com