We
Are
Nexcom
A team of dedicated tech architects and business whizzes working closely together to help companies of all shapes and sizes deliver consistent, high-standard service experiences to their customers.
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What we do, and how we do it
We design and deliver big data-driven, AI-powered software platforms that enable companies to automate routine tasks, monitor agent and system performance, and become more time-efficient. We help improve productivity, gain more operational knowledge, make informed decisions, and ultimately deliver better service.
Nexcom: Better Customer Service, Less Effort
What matters to us
We love CX. If everyone loved CX as much as we do, the world would be a much better place.
We always set clear and ambitious targets, we challenge each other for the better and grow as we go. We aim to develop and deliver top-drawer solutions – and ultimately build a brand based on trust, transparency, and quality.
The important thing for us is that the end-customers experience a fast high-quality service and feel important and appreciated. When the end-customer is happy, our customers are happy. And when our customers strive, we strive.
We're CX geeks with a cause - and we're proud of it!
Nexcom by the numbers
10
Different nationalities represented
40,000
Users globally
23
Supported languages
2
Global offices
Where to find us
We are currently present in Denmark (HQ), the United States, UK, Germany, and Sweden – and have global connectivity adding value to companies all over the world.
As per January 2021, Nexcom A/S is listed on the Nasdaq First North stock exchange.
Our Management
Rolf Gordon Adamson
Chief Executive Officer
Before founding Nexcom, Rolf was part of YouSee’s Executive Board as Senior Vice President of TDC Group. Previously, he worked as Regional Director of COPC in Europe. Rolf is also member of the Board of Unisteel A/S.
Iain Ironside
Chief Technology Officer
Before joining Nexcom, Iain served as Vice President of consulting firm COPC. Prior to that, he was Head of Projects and Quality for a contact center outsourcing company Ventura. Iain is an expert in customer service operations and the system support of the processes within.
Peter Hauge Jensen
Chief Financial Officer
Peter has been CEO of the companies GoExcellent Danmark A/S, 3x34 Transport, and Blue Vision A/S. Next to his role at Nexcom – where he’s contributing with knowhow and skills in investments and acquisition – Peter is Chairman of the Board of Unisteel A/S.
Gena Speakmon
Chief Customer Officer
Before joining Nexcom, Gena worked as a COPC Consultant specializing in quality process re-engineering and product management. As Senior Product Leader, she led the design, development, and successful sale of a quality best practice SaaS product.
Our Board
Thomas Honoré
Chairman
Since 2011, Thomas has been CEO of IT consulting and software company Columbus. Prior to that, he was managing director of Oracle Denmark and Vice President, Fusion Middleware, EMEA North Region for Oracle, and director of IBM Software Group, Denmark. At Nexcom, he provides expertise in global growth, software as a service, business compliance and Strategic direction. Thomas also serves on the board of Ramboll A/S and Forenede A/S.
Peter Hauge Jensen
Vice-Chairman
Peter has been CEO of the companies GoExcellent Danmark A/S, 3x34 Transport, and Blue Vision A/S. Next to his role at Nexcom – where he’s contributing with knowhow and skills in investments and acquisition – Peter is Chairman of the Board of Unisteel A/S.
Torjus Gylstorff
Member
Since 2020, Torjus has been Head of Worldwide Sales in the French tech company Thales. Previously, he has been VP of Symantec and Managing Director of Norman Data Defense Systems. At Nexcom, Torjus brings to the table valuable competencies in global sales and business development.
Pia Riise
Member
Pia has held positions as CFO for IBM, SONY, IKEA Food Supply, and Schneider Electric. Also, Pia is a mentor for talented women in Technology and has been Chairman & Board Member of several legal entities of Schneider Electric. Pia brings significant international experience from Europe and Asia Pacific, and adds value to Nexcom with her finance and compliance expertise.
